Privacy Policy

Effective Date: June 1, 2026

Last Updated: June 1, 2026

IMPRESS PRINTING SERVICES LLC SPC (“we,” “our,” or “us”) operates the website www.impressuae.ae (the “Site”). We are committed to protecting your privacy and handling your personal data with the highest level of security and transparency.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, request a printing quote, create an account, or upload design assets.

1. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you browse our Site.

A. Personal Information You Provide:

• Contact Data: Name, email address, phone number, shipping address, and billing address.
• Business Information: Company name, job title, and business details (vital for processing commercial print quotes).
• Artwork and Media Files: High-resolution graphics, logos, images, text, layout designs, and fonts that you upload to our servers for print production.
• Payment Data: Credit card details or banking information processed securely through our third-party payment gateways (we do not store your raw payment details on our internal servers).

B. Automatically Collected Data:

• Log and Usage Data: IP address, browser type, device information, operating system, pages viewed, and the dates/times of your visits.
• Cookies and Tracking: We use cookies to remember your login status, keep items in your shopping cart, and analyze website traffic to improve user experience.

2. How We Use Your Information

We use the collected data exclusively to run our print shop operations, including:

• Order Fulfillment: Processing your print orders, manufacturing physical products, and shipping them to your address.
• Quotes and Estimates: Reviewing your uploaded specs and files to provide accurate pricing and production timelines.
• File Management: Storing your uploaded artwork temporarily or within your account dashboard so you can easily request re-prints.
• Customer Support: Responding to inquiries, resolving file configuration issues, and sending updates about your order status.
• Marketing Communications: Sending promotional offers, print product updates, or newsletters (only if you have explicitly opted in; you can opt out at any time).

3. Data Protection and Artwork Security

We implement strict administrative, technical, and physical security measures to safeguard your private data and proprietary designs:

• Encryption: All personal data, payment information, and uploaded artwork files are transmitted securely using industry-standard Secure Socket Layer (SSL/TLS) encryption technology.
• Intellectual Property Rights: We lay no claim of ownership over the artwork, logos, or content you upload. Your uploaded files are strictly used to fulfill your specific print jobs.
• File Retention: We retain your design files on our secure servers only for as long as necessary to complete production, handle potential reprints, or as dictated by account preferences.

4. Sharing Your Information

We do not sell, trade, or rent your personal information or custom designs to third parties. We only share data with trusted third-party partners required to fulfill our services:

• Delivery and Logistics: Sharing your name and shipping address with courier and freight services to deliver your printed packages.
• Payment Processors: Sending payment data securely to authorized merchant gateways to process invoices and transactions.
• Legal Obligations: We may disclose information if required to do so by applicable laws, court orders, or government regulations.

5. Your Rights and Choices

Depending on your region, you hold specific rights regarding your personal information:

• Access & Correction: You can log into your account at any time to view, update, or correct your personal contact details.
• File Deletion: You may request that we permanently delete your saved artwork files, logos, or entire customer account from our archives by contacting support.
• Cookie Control: You can adjust your browser settings to refuse cookies, though some features of our ecommerce print builder or shopping cart may not function properly as a result.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our printing operations, technologies, or local legal requirements. When updates occur, we will modify the “Last Updated” date at the top of this page.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your design files, please reach out to us at:

• Business Name: IMPRESS PRINTING SERVICES LLC SPC
• Email Address: info@impressuae.ae
• Phone Number: +971551770869
• Physical Address: Al Hayriyyah street, Al Nahyan district, Abu Dhabi, U.A.E.